Loosing connection with SIM card

This is a discussion on Loosing connection with SIM card within the HTC Incredible Rescue Squad forums, part of the HTC Incredible Assistance category; Hi Rescue team :-) My new HTC Incredible S looses the connection to the SIM card. It goes down something like this: 1) I turn ...

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  1. #1

    Loosing connection with SIM card

    Hi Rescue team :-)

    My new HTC Incredible S looses the connection to the SIM card. It goes down something like this:
    1) I turn on the phone
    2) Enter PIN.
    3) After PIN is given, the phone looks almost normal. A bit slow, and some of the widgets won't load.
    4) If I rapidly try to make a phonecall, I will succeed.
    5 )Then it looses contact to the SIM card, and I have to press the PIN again.
    .. and repeat from 3).

    I have tried changeing the SIM card - no improvement. I have tried my own SIM card in another phone - works perfect. So I think there's something wrong with the phone somehow.

    Basic information:
    Rooted? no.
    Band: 20.23.30.0802U_38.02.01.11_M
    kernel:
    2.3.35.9-g3052235
    htc-kernel@and18-2#1

    I hope you can help. Thanks in advance.

    by the way... I'm not a software-expert, so please explain solutions so that anyone would understand :-)

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  3. #2
    Rescue Squad
    Join Date
    Aug 2010
    Location
    Florida
    Posts
    4,772
    Sounds like it is a hardware problem there. If your phone is still under warranty, I suggest taking it to Verizon.

    ---
    Sent from my HTC Droid Incredible using Tapatalk.


  4. #3

    New development

    I have discovered that the connection-loss only has to do with SMS-messages. I can receive and make phone calls without problem, but as soon as I try to text someone, or I receive a SMS, the phone crashes as descriped above. I don't hope its a hardeware error. Any suggestions?

  5. #4
    Rescue Squad
    Join Date
    Aug 2010
    Location
    Florida
    Posts
    4,772
    Try another SD card. If the problem persists then it's probably something else hardware related.

    ---
    Sent from my HTC Droid Incredible using Tapatalk.



 

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