Incredible Won't Turn On / Charge - Need Data

This is a discussion on Incredible Won't Turn On / Charge - Need Data within the HTC Incredible Help forums, part of the HTC Incredible Assistance category; I have an Incredible, stock / non-rooted. Yesterday, the phone simply turned off w/ about 33% battery life. I removed the battery and eventually the ...

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  1. #1

    Incredible Won't Turn On / Charge - Need Data

    I have an Incredible, stock / non-rooted. Yesterday, the phone simply turned off w/ about 33% battery life. I removed the battery and eventually the phone turned back on for several hours before turning off again. Now, the phone will not accept a charge or turn on. I tried another battery and charger to no avil. The phone unfortunately has some data that was not stored on the sd card that I really need. Any suggestions or am I out of luck.

    Thanks in advance!

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  3. #2
    Super Moderator
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    Is there another battery that you can try?
    Quote Originally Posted by EFINIncredible View Post
    Watchout for Razorburn
    Motorola Barrage V860
    Stock Motorola Xoom

  4. #3
    Yes, my wife has the same phone; I tried her battery and charger with no luck.

  5. #4
    Super Moderator
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    Ah you said that in the original post

    The only other thing you could do is to try to clean the battery contacts on the phone and see if the phone will power up. When you plug in the phone to the charger you aren't getting any LED at all?
    Quote Originally Posted by EFINIncredible View Post
    Watchout for Razorburn
    Motorola Barrage V860
    Stock Motorola Xoom

  6. #5
    Correct, zero led light when plugged in the charger (have tired two different ones). I have cleaned the contacts as best as possible as well. I have a feeling I am out of options.

  7. #6
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    Unfortunately it sounds like a bad hardware failure. At this point you could continue to mess with it to attempt to get it to power on so you can recover the data.
    Quote Originally Posted by EFINIncredible View Post
    Watchout for Razorburn
    Motorola Barrage V860
    Stock Motorola Xoom

  8. #7
    Junior Member
    Join Date
    Aug 2011
    Location
    Columbus, OH
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    For anyone with this same problem, try this... it worked for me.

    Disconnect phone from charger.
    Remove battery.
    Connect charger to phone.
    Insert battery.
    LED should now come on.

    Hope it helps.


 

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