Incredible "rebooting"....not related to the reboot issue commonly reported.

[Richie]

My phone has rebooted a total of three times in a period of about two weeks or so.

The first reboot happened while switching between a lot of apps in a short period of time and then the sound cut out and it rebooted - seemingly, all the apps overloaded the phone with data and forced a reboot. The apps I was using were Schott Gun, Whip, Lightsaber App, Gem Miner, a few others I can't remember, and then it cut out and rebooted while using a "taser emulator." Now the other two reboots seem to have happened under similar conditions:

The second happened when I was in a low signal area (traveling from south dakota to nebraska) and I was trying stream a movie online (the legal kind, not pirated...just fyi) and after clicking on the movie link it played about 1 sec of sound, never showed a picture, and then immediately rebooted.

The third time happened after playing several games, including the graphically-demanding Dungeon Hunter from Gameloft. After switching through all these games I then decided to download NOVA from Gameloft (probably the most demanding game you can run on a phone). After downloading the game I started it and upon starting it I noticed that I had no sound. Now this reboot was a bit different from the prior two because it did NOT reboot immediately. After playing the game for around 3 min without sound, I exited the game to the home page of the Incredible and was trying to mess with the sound (both media and ringtone volume was at full, but was getting no audio)....it then hung up for about 2 seconds and then rebooted.

Now there was "almost" a 4th time as well. After rebooting for the third time I then opened up Dungeon Hunter, NOVA, and another less demanding game. After playing the two prior games for a bit, I then switched over to playing the less demanding game and the sound almost immediately cut out. So I decided to switch back to NOVA and there was still sound on that game for about 5 sec and then the sound cut out there as well. Knowing that it was likely going to reboot again, I exited to the home page and opened up Advanced Task Killer and ended every app and game running in the background. Upon ending all tasks, the sound immediately came back and the phone did not reboot.

From all this, it seems to me that in all these conditions I may have been pushing the phone too hard or using/doing something that the phone did not receive well. My best guess is that in all the prior reboots, the data was slowed to a near-halt from all the tasks/apps/games I was running, which would also explain why using Advanced Task Killer to end all the tasks and clear up the data would prevent the phone from rebooting. Would it be reasonable to assume that the problem lies not in the phone, but in the apps and their consumption of data and the demand they place on the phone? Or is it a problem with the phone, such as software/hardware related?

I am still within the 30 day period. I have until June 13th to return it. I am trying to decide whether or not to exchange it. If it is simply related to the apps and I can prevent it by using task killer then that is not a big deal at all. However, if it is a problem with the phone then I may want to return it. I have not had any other problems with the phone, call quality is better than any other phone I've ever had and I consistently get 3 to 4 bars of signal. This is the only problem I've had. Now, I believe this is not related to the commonly reported reboot problem because I do not live in North Carolina (where it has been happening) nor do I live anywhere near the east coast. I live in South Dakota and the reboots do NOT seem to be random, but rather happen under heavy data usage.

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[omgi0wn]

Sorry this is off topic. The gameloft games were only for the Motodroid I thought. Do they work on the incredible?

[Richie]

Yes, they do work. Just download them from the site as Moto Droid apps and they will run on the Incredible.

[omgi0wn]

Hmm... Sandstorm doesn't seem to work just force closes on me... Dammit!